Effective Date: 06/Feb/2025
Welcome to Choice Path Lab (https://choicepathlab.com/). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, address, gender, date of birth, and other identifying details.
- Health Information: Medical history, test reports, diagnostic data, and other health-related information required for pathology services.
- Payment Information: Billing details, transaction history, and other payment-related data.
- Technical Information: IP address, browser type, operating system, device information, and cookies to enhance user experience.
2. How We Use Your Information
We use the collected information to:
- Provide pathology and diagnostic services.
- Process transactions and manage billing.
- Schedule and confirm appointments.
- Deliver test results securely.
- Improve our services and website functionality.
- Send promotional offers and health-related updates (only with user consent).
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Authorized Laboratories: Partner labs like Thyrocare Lab, Healthians, Redcliffe Labs, Citi Pathlab, and others to process test samples.
- Service Providers: Payment processors, IT support, and delivery services for efficient service execution.
- Legal Authorities: When required by law to comply with legal obligations or protect our rights.
4. Data Security
We implement security measures to safeguard your personal and medical data from unauthorized access, loss, misuse, or alteration. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and personalize content. You can manage cookie preferences through browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies before sharing information.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Withdraw consent for data processing (subject to legal and contractual obligations).
To exercise these rights, contact us at [Insert Contact Email/Phone].
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, contact us at: Choice Path Lab
Email: support@choicepathlab.com
Phone: +91 8962128098
By using our website and services, you agree to this Privacy Policy.